Security

Vulnerability Disclosure Policy · Last updated: 3 March 2026

1. Reporting a vulnerability

If you discover a security vulnerability in DrivePro, please report it to us by email at security@drivepro.co.uk.

Please include in your report:

  • A description of the vulnerability and where it was found
  • Step-by-step instructions to reproduce the issue
  • The potential impact you believe it could have

2. What to expect

  • Acknowledgement of your report within 2 business days
  • A status update within 10 business days once we have assessed the issue
  • Notification when the vulnerability has been resolved

3. Safe harbour

We will not pursue legal action against researchers who discover and report security vulnerabilities in good faith, provided they:

  • Follow this disclosure policy
  • Do not access, modify, or delete data belonging to other users
  • Do not disclose the vulnerability publicly before we have had a reasonable opportunity to fix it
  • Report the issue to us promptly

4. Out of scope

The following are outside the scope of this policy:

  • Social engineering attacks against DrivePro staff or customers
  • Physical security attacks
  • Denial of service attacks
  • Vulnerabilities in third-party services we use (Stripe, AWS, HMRC)

5. Privacy

Any personal information you provide in a vulnerability report will be handled in accordance with our Privacy Policy. We will only use it to investigate and resolve the reported issue.